Effective Date: January 1, 2026
By accessing or using the website at uplandsunroomcontractor.com (the "Site"), or by engaging Custom Upland Sunrooms & Patios ("we," "us," or "our") to provide services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Site or engage our services.
These Terms and Conditions apply to all visitors, customers, and others who access the Site or use our services. They apply in addition to, and do not replace, any written contract executed between you and Custom Upland Sunrooms & Patios for a specific project.
Custom Upland Sunrooms & Patios provides sunroom construction, sunroom additions, patio enclosure installation, screen room installation, solarium installation, and related home improvement services to residential property owners in Upland, CA and surrounding Inland Empire communities. Services are performed at the customer's property following execution of a written project agreement.
The information on this Site describing our services is provided for general informational purposes. It does not constitute a binding offer, quote, or contract. Actual services, pricing, and scope of work are established through a written proposal and contract signed by both parties.
Any estimate or quote provided by Custom Upland Sunrooms & Patios - whether verbally, by email, or through our website - is not binding unless it is incorporated into a signed written contract. Estimates are based on information available at the time of the site visit and may be subject to change if site conditions differ from those observed or described.
Written proposals are valid for 30 days from the date of issue unless stated otherwise. After that period, material costs, labor costs, or permit fees may have changed, and a revised proposal may be required before a contract can be executed.
Changes to scope of work requested after a contract is signed may result in a change order that adjusts the contract price. Change orders must be agreed to in writing by both parties before additional work is performed.
Project start dates are scheduled after contract execution and receipt of any required deposit. Start dates are estimates and may be affected by permit timelines, material availability, weather, HOA review periods, or other factors outside our control. We will communicate any material schedule changes to you as soon as we are aware of them.
If you need to cancel or postpone a scheduled project, please notify us as soon as possible. Cancellation terms, including any deposit retention, are specified in your written project contract. Requests to cancel after materials have been ordered or work has begun may result in charges for costs already incurred.
Payment schedules are defined in your written project contract. Typically, a deposit is required at contract signing, with additional payments due at defined project milestones and the final balance due upon project completion. All invoices are due upon presentation unless otherwise specified in the contract.
Accepted payment methods will be stated in your contract. Late payments may be subject to a late fee as specified in the contract. We reserve the right to suspend work on a project if payments are not received in accordance with the agreed schedule.
California law governs the use of contractor deposits. We comply with all applicable California Contractors State License Board regulations regarding payment terms for home improvement contracts.
Custom Upland Sunrooms & Patios obtains required building permits for project work as specified in your written contract. You are responsible for providing accurate information about your property, including HOA membership and any restrictions that may apply. If HOA approval is required for your project, it is your responsibility to participate in any HOA review process as needed. Permit fees and HOA review fees are the responsibility of the customer unless otherwise stated in the contract.
Warranty terms for completed projects are specified in your written project contract. Any warranty provided is limited to the scope and duration stated in that contract and does not extend beyond its terms.
Information on this Site is provided "as is" and without warranty of any kind. We make no representations or warranties about the accuracy, completeness, or reliability of any content on the Site. We are not responsible for errors or omissions in Site content.
To the fullest extent permitted by law, Custom Upland Sunrooms & Patios disclaims all implied warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose, with respect to information provided on this Site.
To the fullest extent permitted by applicable law, Custom Upland Sunrooms & Patios shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this Site or our services, including but not limited to loss of profits, loss of data, or property damage, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from your use of this Site shall not exceed the amount you paid to us for the specific service giving rise to the claim, or $100, whichever is greater. These limitations apply regardless of the legal theory on which a claim is based.
All content on this Site - including text, images, logos, and graphics - is the property of Custom Upland Sunrooms & Patios or its content providers and is protected by applicable copyright and trademark law. You may not reproduce, distribute, or create derivative works from any Site content without our written permission.
We prefer to resolve disputes directly and informally. If you have a concern about our services or this Site, please contact us first at team@uplandsunroomcontractor.com or by phone at (909) 755-8782. We will make a good-faith effort to resolve any dispute within 30 days of receiving written notice.
If a dispute cannot be resolved informally, it shall be resolved through binding arbitration in Upland, CA, in accordance with the rules of the American Arbitration Association, unless both parties agree to another method. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction where necessary to prevent irreparable harm.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be brought in the state or federal courts located in San Bernardino County, California.
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site or our services after any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
Questions about these Terms and Conditions can be directed to:
Custom Upland Sunrooms & Patios
305 E 9th St
Upland, CA 91786